XINGHUO GLASS provides customers with uninterrupted delivery support

During the Spring Festival, most companies stopped working for holidays and logistics and transportation also faced huge challenges, but Xinghuo Glass interpreted its commitment to customers with practical actions, providing customers with uninterrupted shipping support and ensuring that orders were delivered on time.

In order to ensure the delivery during the Spring Festival, Xinghuo Glass planned ahead and formulated a detailed Spring Festival delivery guarantee plan. On the one hand, some employees were organized to work overtime during the Spring Festival to ensure sufficient product inventory. The company also provided generous welfare subsidies and holiday care for overtime employees to fully mobilize the enthusiasm of employees.

On the other hand, Xinghuo Glass actively communicated and coordinated with logistics partners, and in view of the tight logistics resources during the Spring Festival, booked transportation vehicles and storage space in advance to ensure that the goods can be shipped and transferred in time. At the same time, the logistics information system is used to track the transportation status of goods in real time and provide timely feedback to customers so that customers can keep abreast of order dynamics at any time.

The purchasing manager of Malaysia NSK Supermarket said: "We were worried that the project progress would be delayed during the Spring Festival, but we didn't expect that Xinghuo Glass could deliver on time. This greatly exceeded our expectations and made us more confident in future cooperation."

Mr. Wang, CEO of XINGHUO Glass, said that this Spring Festival delivery guarantee action not only reflects the company's high attention to customer needs, but is also an important measure for the company to implement the concept of "customer first". In the future, Xinghuo Glass will continue to improve its service capabilities, provide customers with better quality and more efficient delivery support, and help customers gain an advantage in market competition.